shroukammar49's CV

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shroukammar49

Shrouk Reda Ammar

Dubai

Profile summary

Accomplished Administrative Officer with 8 years of experience in administrative operations and workflow management across multiple organizations in the GCC. Track record of directing administrative operations, supporting senior staff, and maintaining compliance with internal procedures. Committed to delivering operational support and maintaining accurate records across databases.

Career highlights

Administrative Operations Management: Directed administrative operations across multiple organizations including GMG company and Dubai Health Authority, maintaining daily workflows according to established procedures.

Healthcare Campaign Support: Provided operational support and managed administrative duties for the Covid-19 campaign at Dubai Health Authority and Tadawy Medical Centre in 2021.

Network Associate Training: Completed technical training as a network associate at Decision Support and Future Studies center Cairo University covering Windows Server 2008 and routing protocols.

Key skills

SkillsComputer Skills Microsoft Office Java Android Studio Administrative Operations Workflow Management Department Support Process Compliance Network Operations Human Resources General English Regulatory Compliance Operational Support

Professional experience

Administrative officerNov 2022 - Jun 2026
GMG companyDubai

Directed administrative operations within the department, providing direct support to senior staff and managing daily workflows according to established procedures.

  • Executed data entry and system updates to maintain accurate records across databases.
  • Handled general administrative duties, including interdepartmental coordination, feedback collection, and task follow-up.
  • Prepared reports upon supervisor request using internal data sources.
  • Maintained hard copy and electronic filing systems for retrieval of department documents.
Administrative officerDec 2021 - Jun 2022
Dubai Health AuthorityDubai

Directed administrative operations for the Covid-19 campaign, reporting to senior staff to sustain daily workflows and provide operational support across the department.

  • Executed data entry and system updates to maintain records for the Covid-19 campaign.
  • Handled call center duties to assist individuals who tested positive for Covid-19.
Administrative officerJan 2021 - Present
Tadawy Medical CentreDubai

Managed administrative operations for the Covid-19 Campaign in 2021, directing daily support for senior staff and ensuring adherence to internal regulatory procedures.

  • Updated and maintained the data entry system for the Covid-19 Campaign.
  • Maintained physical and electronic records using the established filing system.
  • Executed daily administrative workflows according to department procedures.
NETWORK ASSOCIATEApr 2018 - May 2018
Decision Support and Future Studies center Cairo UniversityCairo
  • N+, CCNA( Routing and Switching ), Windows Server 2008
HUMAN RESOURCESJan 2017 - Feb 2017
Egypt Air Training centerCairo
  • Grade: Excellent
GENERAL ENGLISHMay 2014 - Present
Michigan AcademyCairo
  • Elementary - Two
GENERAL ENGLISHDec 2013 - Present
Michigan AcademyCairo
  • Elementary - One
Obour city /CairoJan 2013 - Jan 2017
AL-Obour High I

Education

Bachelor of Management Information SystemsJan 2013 - Jan 2017
AL-Obour High Institute
  • Obour city /Cairo

Languages

Arabic · Professional

English · Professional